Effective Date: 16 May 2023
- Information We Collect
1.1 Personal Information: When you visit our eCommerce store, create an account, make a purchase, or engage in any other activities on our website, we may collect certain personal information, including but not limited to:
- Full name
- Contact information (email address, phone number, shipping and billing address)
- Payment information (credit card details, PayPal account information, etc.)
- Account login credentials
- Communications and correspondence between you and our customer support team
1.2 Automatically Collected Information: In addition to the personal information you provide, we may also collect certain non-personal information automatically when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited, products viewed, and the time and date of your visit
- Use of Information
We use the information we collect for the following purposes:
2.1 Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, including order confirmation, payment processing, shipping, and delivery.
2.2 Account Management: We may use your personal information to manage your account, including order history, tracking information, and providing customer support.
2.3 Communication: We may use your contact information to communicate with you about your orders, provide updates on our products and services, respond to your inquiries, and send promotional offers and newsletters. You can opt-out of marketing communications at any time.
2.4 Personalization: We may analyze your browsing behavior and purchase history to personalize your shopping experience, recommend products, and display targeted advertisements that may interest you.
2.5 Website Improvement: We use the automatically collected information to improve our website’s functionality, troubleshoot technical issues, and enhance the overall user experience.
- Data Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties for the following purposes:
- Service providers: We may share your information with third-party service providers who help us with payment processing, shipping, customer support, website hosting, analytics, and marketing.
- Legal compliance: We may disclose your personal information if required by law, regulation, legal process, or governmental request.
- Business transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
- Your Rights and Choices
5.1 Access and Update: You have the right to access and update your personal information. You can review and edit your account information by logging into your account on our website.
5.2 Marketing Communications: You have the option to unsubscribe from marketing communications at any time by following the instructions provided in the emails or by contacting our customer support team.
5.3 Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to reject cookies or prompt you before accepting them. However, please note that disabling cookies may affect your browsing experience on our website.