These Terms and Conditions (“Terms”) govern your use of our eCommerce store specializing in furniture (“adarshfurniture.co.in”) and the purchase of products available on the Website. By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully before proceeding with any purchase.
- General Terms
1.1 Age Requirement: You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Website and make purchases. By using this Website, you confirm that you meet the age requirement.
1.2 Account Registration: To make purchases and access certain features on our Website, you may need to create an account. You are responsible for providing accurate and complete information during the registration process and for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
1.3 Product Information: We make every effort to provide accurate and up-to-date information regarding our products, including descriptions, pricing, and availability. However, we do not guarantee the accuracy or completeness of such information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.
- Product Orders and Payments
2.1 Order Placement: By placing an order on our Website, you make an offer to purchase the selected product(s) in accordance with these Terms. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
2.2 Pricing and Payment: All prices displayed on our Website are in the specified currency and do not include applicable taxes or shipping charges, unless otherwise stated. You agree to pay the total amount due, including taxes and shipping charges, at the time of checkout. We accept payment methods as specified on our Website. By providing payment information, you represent that you are authorized to use the selected payment method.
2.3 Order Confirmation: Upon receipt of your order, we will send you an order confirmation email containing the details of your purchase. This email does not constitute acceptance of your order; it is only a confirmation that we have received it. Acceptance of your order and the formation of a contract between you and us occur when we ship the products to you and send a shipping confirmation email.
2.4 Order Cancellation and Modifications: Once an order is placed, it may not be canceled or modified unless otherwise specified by us. If you need assistance with your order, please contact our customer support team as soon as possible.
- Shipping and Delivery
3.1 Shipping Policy: We will make every effort to ship your order within the estimated delivery timeframe specified on our Website. However, delivery dates are approximate and may be subject to delays beyond our control. We are not responsible for any damages or losses arising from shipping delays.
3.2 Delivery Address: You are responsible for providing accurate and complete delivery information. We will deliver the products to the address you provide during the checkout process. If you need to change the delivery address, please contact our customer support team as soon as possible.
3.3 Inspection upon Delivery: Upon receiving your order, please inspect the products for any damage or defects. If you notice any issues, please contact our customer support team within the specified timeframe for returns or exchanges.
- Returns and Refunds
4.1 Return Policy: We offer a return policy within a specified timeframe from the date of delivery. To initiate a return, please contact our customer support team. Products must be returned in their original condition and packaging, and you may be responsible for return shipping fees.
4.2 Refund Process: Refunds will be issued in the original payment method, excluding any shipping fees or applicable restocking fees.